Yokohama Global Business (hereinafter referred to as “Our company” or “We”) recognizes the importance of the personal information of customers who use this site, and has established a personal information protection policy as follows in order to protect carefully. We protect personal information by ensuring acquisition, use and managing personal information properly handled by our company, and by thoroughly complying with the laws and regulations related to personal information protection.
Acquisition of personal information
We obtain personal information within the necessary range of business in a fair manner. In addition, when obtaining the personal information, we always contact the customer about the purpose of use and get his/her consent.
Purposes of use of personal information
We use personal information only to the extent necessary for the following purposes. If we intend to use it for any other purpose, we will contact you in advance to obtain your consent.
- For requesting quotation, inquiry, acceptance of the request, response to applications, sending of data.
- For delivery of ordered service, returning materials kept in custody, sending of invoices, etc., collection of consideration, issuance of receipts.
- For after-sales services.
- To inform you of our services, changes in content, etc.
- To receive service feedback, comments and surveys.
- To keep records necessary for tax purposes.
Management of personal information
We strictly manage in a safe environment to prevent unauthorized access, loss, damage, falsification and leakage of personal information. And we maintain the security system maintenance and management system and thoroughly educate employees. Specifically, security measures are taken by the following methods.
- Every computer has a firewall and antivirus program.
Prohibition of disclosure / provision of personal information to third parties
We do not provide personal information to third parties without obtaining the consent of the customer in advance, unless otherwise stipulated by the Act on the Protection of Personal Information.
If you wish to inquire, correct or delete your personal information, we will respond after confirming your identity. In addition, if your personal information is different from the facts, we will correct or delete it immediately. In addition, if it is determined that it is no longer necessary to store your personal information in the database, we will delete it.
Compliance and review of laws and regulations
We comply with Japanese laws and regulations and other norms applied to personal information held by our company, review the content of this policy appropriately, and strive to improve it.
Please contact the following if you have any questions or concerns regarding
the handling of personal information.
Yokohama Global Business
3-6 Kamei-cho, Sakae-ku, Yokohama, Kanagawa
P.O. Box 247-0028